Inclusive Communication

Inclusive Communication isn’t just kind, it leads to real measurable results!

Research by Juliet Bourke in the Deloitte Review shows that organizations with inclusive cultures are:

✅ 2x more likely to meet or exceed financial targets
✅ 3x more likely to be high-performing
✅ 6x more likely to be innovative and agile
✅ 8x more likely to achieve better business outcomes

The power of inclusion is clear. But what does that actually look like in day-to-day leadership?

Here are four practical ways leaders can communicate more inclusively across generations:

💬 Ask curious questions.

Try open-ended questions like “What’s your perspective on this?” to invite new ideas and show genuine interest.

🧠 Examine your own bias before speaking.

Pause and consider how your experiences might shape your assumptions—then choose words that respect all viewpoints.

🛠 Get comfortable with difficult conversations.

When handled well, they don’t damage trust—they build it.

👂 Speak respectfully without referencing age.

Avoid assumptions like “You wouldn’t understand” or “You’re too young to know.” Respect is ageless.

Inclusion isn’t just about policy—it’s about practice. And communication is where it begins.

#InclusiveLeadership #GenerationalIntelligence #CuriousLeadership #LeadershipDevelopment #DiversityAndInclusion #CommunicationMatters #ShawnJohnsonSpeaks